Notifications & Campaigns
Set up automated SMS and WhatsApp notifications
👋
Welcome Message
WhatsApp — sent after first check-in
“Selamat datang ke [shop]! You've just joined our loyalty program. Earn points with every purchase!”
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💌
Win-Back Campaign
SMS — sent after 30 days, no visit
“Kami rindu awak! It's been a while since your last visit. Come back and enjoy double points within this week!”
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🏆
Tier Upgrade Notification
WhatsApp App — sent when customer reaches next tier
“Tahniah! 🎉 You've been upgraded to [tier_name]! Enjoy exclusive perks and rewards as a [tier] member with us!”
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Channel Settings
📱
Automated messages via WhatsApp Business API
Connected
✉️
SMS
SMS fallback for customers without WhatsApp
Connected