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Customer App

Your Customers' Loyalty Experience

No app download. No account passwords to remember. Customers scan your QR code, earn points, and redeem rewards — entirely in their mobile browser. PWA-ready for Malaysian shoppers.

No credit card required · Free plan available · Live in under 10 minutes

Customer engagement across Loyalti businesses

2,450+

Average points per customer

91%

Customer retention rate

< 30s

Average check-in time

How It Works

Earning rewards in 4 simple steps

Designed for busy Malaysian customers. Frictionless from first scan to first reward.

1

Scan QR Code

Customer scans your unique QR code at the counter or table. Opens instantly in their browser — no app store, no signup friction.

2

Earn Points

Points are credited automatically. Staff tap confirm on the vendor dashboard — the whole check-in takes under 30 seconds.

3

Track Progress

Customers see their point balance, tier status, and stamp card progress in real time — all on their personal loyalty dashboard.

4

Redeem Rewards

When they hit a reward threshold, they tap "Redeem" and show the screen to staff. Clean, instant, no paper coupons.

App Features

Everything your customers need to stay loyal

A fully-featured loyalty experience — without asking customers to install a thing.

QR Check-In

One scan at checkout, instant points. Works on any camera-enabled phone — no app required. Each outlet has its own unique QR.

Points Dashboard

Customers see their live point balance, current tier, and how many points until the next reward — all on a clean, mobile-first dashboard.

Stamp Cards

Digital stamp cards replace paper ones. "Buy 10, get 1 free" — customers watch the stamps fill up visit by visit.

Reward Catalogue

Customers browse what they can redeem — free items, discounts, exclusive perks. Visible rewards motivate repeat visits.

WhatsApp Notifications

Automated WhatsApp messages confirm points earned, announce birthday rewards, and alert before rewards expire. 98% open rate.

No App Download

Runs entirely in the browser as a Progressive Web App. Customers can add it to their home screen for a native-app feel — zero installs.

Key Screens

Clean, intuitive screens customers actually use

Designed for one-handed use on a phone in a busy Malaysian hawker stall or retail outlet.

2,450 pts · Gold Tier

Home Dashboard

Points balance front-and-centre, tier progress bar, recent transaction history, and quick-access stamp cards.

Scan to check in

QR Check-In Screen

Customer's unique QR code displayed full-screen — ready to be scanned by the cashier in under 5 seconds.

3 rewards available

Rewards List

Scrollable catalogue of available rewards, each showing points required and a visual preview of the perk.

For Business Owners

While your customers enjoy earning rewards...

You get a complete view of your customer base. The vendor dashboard shows you who your best customers are, which ones are slipping away, and exactly what campaigns to run to bring them back.

Every check-in logged with timestamp and outlet — no guesswork

See which customers are at-risk of churning before they disappear

Push targeted WhatsApp promos to segments (e.g. Gold tier only)

View daily, weekly, and monthly repeat visit rates on one dashboard

Explore the vendor dashboard features

“I was surprised — my customers actually use it. The QR scan is so fast, even our aunties at the hawker stall have no problem. They all ask when they can redeem their free mee goreng.”

AH

Ahmad Hafizi

Owner — Gerai Mee Goreng Mamak, Shah Alam

Get Your Customers Started

Set up your loyalty program in under 10 minutes. Your first 100 customers are free — no credit card needed.

No credit card required · Cancel any time