Built for Malaysian restaurants

Turn First-Time Diners Into Regulars

Loyalti helps Malaysian restaurants increase repeat visits with digital stamp cards, WhatsApp promotions, and customer tracking — all without a tech team.

Start Your Restaurant Loyalty Program See How It Works

No credit card required · Free plan available · Setup in under 10 minutes

Results from restaurants using Loyalti

40%

Average repeat visit increase

892

New customers in 90 days (avg)

7×

More dine-in vs delivery orders

200+

Malaysian restaurants onboarded

Challenges Restaurants Face

Sound familiar?

Malaysian restaurant owners tell us the same things over and over. We built Loyalti to fix exactly these problems.

Brutal competition on every street

New restaurants open every month. Customers have endless choices — and no reason to pick you over the place next door unless you give them one.

Food delivery apps stealing regulars

GrabFood and Foodpanda own your customer relationship. You cook the food, they keep the data. You have no way to reach your best customers directly.

No way to track who your regulars are

Paper loyalty cards get lost. You can't tell how many customers came back this week vs last week — or which ones you haven't seen in a month.

How Loyalti Helps

A solution for every pain point

Problem: Too much competition

Give customers a tangible reason to choose you. Points and stamp rewards create switching costs that keep them loyal to your restaurant.

Problem: Delivery apps own the relationship

Collect customer phone numbers at the counter. Build your own direct database — then reach them via WhatsApp, no middleman.

Problem: No visibility into regulars

Every check-in is logged. See daily, weekly, and monthly repeat visit rates on your dashboard at a glance.

Restaurant-Specific Features

Built for how restaurants actually operate

Not generic loyalty software. Features designed around busy counters, set meals, and Malaysian dining habits.

Digital Stamp Cards

Set up "Buy 10 Nasi Lemak, get 1 FREE" or any custom reward. No paper, no lost cards — customers track progress on their phone.

Birthday Rewards

Automatically send a birthday treat to every customer. A free dessert or double points on their birthday brings them in during an otherwise quiet visit.

Happy Hour Double Points

Run targeted promos during your slowest hours — Tuesday lunch, Sunday evenings. Double-point windows that actually drive footfall when you need it.

Menu-Specific Rewards

Tie rewards to specific items: free drinks with nasi campur, bonus points on set meals. Upsell naturally while rewarding customers for the dishes you want to push.

WhatsApp Promotions

Send today's specials, Ramadan promos, or win-back messages straight to your customers' WhatsApp. Not buried in a social feed — delivered directly.

Repeat Visit Analytics

See your weekly repeat visit rate, your most loyal customers, and who hasn't returned in 30 days. Turn insights into action with one-click campaigns.

Case Study

How Restoran Nasi Kandar Muthu did it

Petaling Jaya, Selangor

Restoran Nasi Kandar Muthu

Muthu's nasi kandar restaurant had been open for 12 years, but he had no idea which customers were regulars and which were one-timers. Food delivery apps gave him orders but kept his customer data. He signed up for Loyalti Pro in March 2025.

892

Loyal customers registered

40%

Repeat visit rate

3×

More dine-in visits

Days to results

Stamp card: "Buy 10 nasi kandar set meals, get 1 FREE" — drove lunch regulars

Sent Ramadan promotions to 892 customers via WhatsApp — RM 0 ad spend

Birthday reward: free teh tarik on birthday — customers shared on social

“Setup was so fast. I registered during lunch break and by dinner service we were already adding points for customers. The WhatsApp messages are a game changer — my regulars feel like VIPs now.”
PR
Puan Rohani
Manager — Restoran Nasi Kandar, Petaling Jaya

Simple, honest pricing