For kedai kopi, specialty cafes & tea houses

Brew Loyalty, One Cup at a Time

Loyalti gives Malaysian cafes, kedai kopi, and specialty coffee shops the same digital loyalty tools that chain cafes use — at a fraction of the cost.

Start Your Cafe Loyalty Program See How It Works

No credit card required · Free plan available · Setup in under 10 minutes

Kedai Kopi Ali

Coffee Stamp Card

Collect 10 stamps → get 1 FREE drink

Progress

7 of 10 stamps

Next reward

3 more cups

Real results from cafes using Loyalti

1,283

Loyal customers at Kedai Kopi Ali

7/10

Average stamp card completion rate

25%

Increase in morning sales

RM 0

Ad spend to reach loyal customers

Challenges Cafes Face

The cafe owner's struggle is real

Independent cafes across Malaysia face the same uphill battle. We built Loyalti to level the playing field.

Customers hop between cafes

There's a new specialty cafe every few months. Without a loyalty hook, customers try you once — then drift to the next place with an Instagram-worthy latte.

No way to stand out from chains

Starbucks and ZUS Coffee have nationwide loyalty apps. As an independent cafe, you're competing against billion-ringgit reward programs with a paper punch card.

No data on your best customers

You know your regulars by face, not by number. You can't reach them when you launch a new menu, run a promo, or just want to say thanks for their loyalty.

How Loyalti Helps

Your answer to every challenge

Problem: Customers hop between cafes

Stamp cards create a 'completion pull' — customers don't want to start over somewhere else once they're halfway to a free drink.

Problem: Can't compete with chain loyalty apps

Loyalti gives you the same digital loyalty tech as Starbucks, at RM 99/month. WhatsApp integration makes it even more personal than any chain can offer.

Problem: No customer data

Every purchase is tracked by phone number. Build a direct customer database you own — then use it to run promotions without paying for ads.

Cafe-Specific Features

Everything a cafe needs to keep customers coming back

Digital Stamp Cards

"Buy 10 drinks, get 1 FREE" — customers track their progress digitally. No paper cards to carry, no stamps to fake. Works for teh tarik, espresso, and everything in between.

"Drink of the Week" Promotions

Push a WhatsApp blast to your customer list whenever you launch a new drink or run a weekly special. Instant reach, zero ad spend.

Morning Rush Double Points

Run double-point hours to drive traffic during your slowest windows. Incentivise the 8–10am crowd with bonus points, then watch your morning queue grow.

Customisable Reward Tiers

Bronze, Silver, Gold — or name your tiers whatever fits your brand. "Regular", "Coffee Lover", "Kopi King". Tiers make customers want to level up.

WhatsApp Notifications

Reach every customer directly on WhatsApp. Birthday messages, loyalty updates, 'haven't seen you in a while' win-backs — all automated.

Visit & Revenue Analytics

See your busiest hours, most loyal customers, and stamp card completion rates. Know what's working and double down on it.

Case Study

How Kedai Kopi Ali became the neighbourhood favourite

Kuala Lumpur

Kedai Kopi Ali

Ali Hassan ran a classic kedai kopi in Kuala Lumpur. Great teh tarik, loyal but ageing regulars, and zero digital presence. He knew younger customers were visiting specialty cafes nearby. He signed up for Loyalti Free, then upgraded to Pro within the first month.

1,283

Loyalty members

7/10

Stamp card completion

+25%

Morning sales lift

60 days

To see results

"Buy 10 teh tarik, get 1 FREE" — stamp card completion rate hit 70% within 2 months

Morning rush double-points (7–9am) increased breakfast sales by 25%

WhatsApp blast for new menu launch reached 1,283 customers — zero cost

“Before Loyalti, I had no idea which customers came back and which didn't. Now I can see everything. My regulars love the stamp cards — one makcik came in every day for two weeks just to complete hers.”
AH
Ali Hassan
Owner — Kedai Kopi Ali, Kuala Lumpur

Simple, honest pricing